Reset Apple AirPods Max to factory settings – a simple guide

Reset AirPods Max

I'm a big fan of the AirPods Max and wear mine for several hours every day. They work fine for me, but it can still happen that you want to reset the AirPods Max. This may be necessary if you have connection problems with your Apple devices or want to reset the Apple over-ear headphones to the factory settings before selling them. With these instructions here you will carry out the reset step by step.

You have to hold down these two buttons for 15 seconds to reset the AirPods Mac (Photo: Matt Birchler/Unsplash).
You have to hold down these two buttons for 15 seconds to reset the AirPods Mac (Photo: Matt Birchler/Unsplash).

Step-by-step instructions

The process is explained very simply here:

  1. Make sure your AirPods Max are fully charged.
  2. The reset button is located next to the Digital Crown and controls the noise cancellation of the headphones.
  3. Press and hold the button for 15 seconds. The LED will turn yellow and then white to indicate that the AirPods Max have been reset.
  4. After resetting to factory settings, the AirPods Max must be reconnected to your iPhone, iPad or Mac in order to use them again.

When should you reset your AirPods Max?

Plot Description
Fix connection problems If you have problems connecting to iPhone or other Apple devices.
Troubleshooting If the AirPods Max are not working properly.
Preparation for sale or transfer Removing Apple ID and factory reset.
The reset sets the Apple headphones to their factory settings (Photo: Akhil Yerabati/Unsplash).
The reset sets the Apple headphones to their factory settings (Photo: Akhil Yerabati/Unsplash).

When nothing helps anymore...

If the problems with AirPods Max do not go away even after restarting or resetting, it is recommended that you seek professional help. It's best to contact Apple Support to get direct assistance from the experts.

Alternatively, you can visit the Apple Support Community where you can find advice from other Apple users. In addition, this offers Sir Applerot Forum a platform on which Apple users exchange ideas and support each other with problems. There you will often find valuable tips and suggested solutions from experienced members of the Apple community.


Here are some questions that are frequently asked about this topic.

How do I restart AirPods Max?

To restart AirPods Max, press and hold the noise canceling button and the Digital Crown at the same time (about 5 seconds) until the status LED flashes white.

What to do if AirPods Max won't turn on?

Make sure the AirPods Max have enough charge, then try restarting them by pressing the noise cancel button and the Digital Crown at the same time. A complete reset may also help: press and hold the noise suppression button + crown for 15 seconds. But they need to be charged first.

How do I change ownership of AirPods?

To change the ownership of the AirPods, the current owner must use Find My? delete from the list of his devices. You can then reset the AirPods Max and the new owner can pair them with their Apple ID.

How to reconnect AirPods Max?

To reconnect AirPods Max, press and hold the noise cancellation button until the LED flashes, then select it in the device's Bluetooth settings (iPhone, iPad, Mac, Apple Watch, etc.).

AirPods Max (Fake/Original)?

To distinguish whether AirPods Max are original or a counterfeit, check the build quality, serial number via the settings of your Apple device and pay attention to the functionality of specific features such as spatial audio.

Why are AirPods Max no longer connecting?

If the AirPods Max no longer connects, check the Bluetooth settings, restart the headphones and the connected device, or reset the AirPods Max completely.

Can you use locked AirPods?

Locked AirPods that have been reported lost by the owner can be reset and connected to devices via Bluetooth, but you cannot pair them with your own Apple ID. The use is therefore limited.

Can you also use AirPods Max with Android smartphones or non-Apple devices?

Yes, you can pair them with non-Apple devices via Bluetooth, but then you won't be able to use all the features that Apple devices offer with the headphones, such as spatial audio or quick switching between different devices.

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