iOS 16 with old bug: Constant Apple ID query in the App Store

Today I actually wanted to introduce you to an app for the iPhone, but I stumbled across an iOS 16 bug that affects the App Store. With each app download, the Apple ID password is requested again and again. This is not a new bug, it appears with certain updates and upgrades to the iPhone operating system - no one is quite sure why. But even if this error is already known, that doesn't make it any less annoying. Therefore, below you will find a few possible solutions to the problem that you (currently) have under iOS 16 keep entering the Apple ID password in the App Store.

After installing iOS 16, the App Store keeps asking for the Apple ID password? Here you can find a possible solution for the iPhone bug!

After installing iOS 16, the App Store keeps asking for the Apple ID password? Here you can find a possible solution for the iPhone bug!

Disclaimer: No secured data about the propagation of the bug

I have on Monday evening installed the iOS 16 upgrade on the iPhone. Today I wanted to download an app from the App Store for the first time to test it for you. I noticed that I was asked for my Apple ID password again and again. So far, I only knew how to press the side button twice (see below) and, if necessary, identification via Face ID. Well, I thought to myself, maybe this is necessary once after the iOS 16 upgrade. 

After the second time I got suspicious. And after the third time I started researching. I found several articles and forum posts dealing with the iOS bug about multiple requests for the Apple ID password in the App Store. But I don't have exact figures on the distribution. Feel free to leave a comment if you (do not) get the error. Maybe then we'll at least get an overview of everyone who reads the Sir Apfelot Blog :)

Solution 1: Restart the iPhone

The good old "turn off and then on again“ can help with some problems and bugs. That's why this was my first solution. So I turned the iPhone off, waited 30 seconds, and then turned it back on. Then I opened Apple's marketplace for mobile application software - and lo and behold: it didn't help. When I tried to download an app, my Apple ID password was asked for first, then the download attempt was canceled at some point and verification was asked for again on the next attempt.

You can read here how to switch off or restart your iPhone model:

Solution 2: Sign out Apple ID, restart iPhone, sign in Apple ID again

This attempt at a solution will take a little longer. Because if you log out of the Apple ID and thus from the iCloud, then you have to make sure that certain data is retained. In addition, the "Where is?" function will be suspended while you are logged out. The connection to the other Apple devices is lost. However, when logging in again with the Apple ID, one of these devices should be present, since an authentication code is displayed there. Everything is backed up twice and this procedure takes a few minutes:

  1. Opens the Settings of the Apple iPhone
  2. Tap above your card (which shows name, picture, etc.)
  3. Choose at the bottom Log out from
  4. Follow the instructions and keep the iCloud data locally just in case (see picture)
  5. After deregistering the Apple ID, turn off the iPhone (see above)
  6. Now you have to wait a few seconds
  7. Then turn the iPhone back on and unlock it
  8. Open the again Settings and sign in your Apple ID again
  9. Follow the appropriate instructions and enter any codes displayed on other devices
  10. Opens the App Store and confirm your Apple ID there during the first download (hopefully for the last time).
If you log out of the Apple ID on the iPhone, read everything carefully and keep local copies of your iCloud data. Everything is synchronized again when you log in, but better safe than sorry.

If you log out of the Apple ID on the iPhone, read everything carefully and keep local copies of your iCloud data. Everything is synchronized again when you log in, but better safe than sorry.

Now the question of all questions: Did the whole thing work for me? Yes! At least for now, it seems that logging out and back in Apple ID on iOS 16 will help fix the annoying App Store bug. If it happens to me again in the future and the current elimination was just a stroke of luck, then I'll write it here as an update. As of now, this second attempt at a solution seems to have worked. Hooray! Now I also have that Mactracker and installed the Apple Support app because I had to try it with something :D

After the logout-reboot-login trick, the iOS 16 App Store bug was gone for me. When downloading the second app in a row, the Apple ID password was no longer requested, but the familiar verification method was used again.

After the logout-reboot-login trick, the iOS 16 App Store bug was gone for me. When downloading the second app in a row, the Apple ID password was no longer requested, but the familiar verification method was used again.

More solutions for the App Store bug after the iOS update / upgrade

Since the problem always occurs with a new or revised version of the Apple operating system for the iPhone, there are now numerous forum threads, guides, video tutorials and other help content intended to help with the fix. In these I found the following approaches for fixing the App Store bug under iOS 16 with constant query of the Apple ID password:

  • Install iOS update or App Store update: This is only possible if an update is available, which is currently not the case.
  • Turn FaceTime and iMessage off and on again: In the iPhone settings you can deactivate the sliders for "FaceTime" and "iMessage" in the menu items "FaceTime" and "Messages". Then restart the device and activate it again. did that help Then please leave a comment.
  • Factory reset the iPhone: Here you have to make a backup beforehand if you want to keep your data (contacts, photos, videos, music, calendar, mails, etc.). In addition, the device must be set up again afterwards, which takes time. I would only recommend this step if you need the App Store all the time and the login error costs you hours of your life.

Constant Apple ID query: Solution for the iOS 16 bug in the App Store

Could I help you with this post? Or do you have any other solutions that worked better or faster for you in addition to the solutions shown? Then leave a comment – ​​also if the App Store works for you without any problems after the iOS 16 upgrade. 

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13 comments

  1. Hans says:

    You can also simply switch it off and on again in Settings-FaceID in Store.

    Then it works again

    LG
    Hans

  2. Lutz S says:

    Had tested the beta since version 4, so no probs. Works for me on the 13er Pro Max

  3. Daniel says:

    I have the same problem. Since the installation of iOS 16, the password has been requested for the third time.

  4. Volker says:

    No problems whatsoever with asking for the password. However, since the beginning of iOS and iPad OS, I have heeded the golden rule: "Over the air update without exception only if there is no other possibility!"

  5. Frank says:

    Hi all,
    None of the suggested help worked for me. Every attempt to download an app under iOS 16 fails because there is always a password request (I could live with that) and after entering it is always displayed "ID or password" wrong. But if I download an app via the IPad, it can be downloaded to the IPhone without any problems. Maybe someone of you knows advice or had the same problem

  6. Micah says:

    My neighbors made me aware of the problem, he had it but I didn't. After the update everything works fine for me. Will try the suggestions listed at the neighbors. First deactivate the one with "Face ID" and then activate it again. Thanks a lot for this!

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