Solution for “Ghost Touch” – This is to avoid incorrect entries on the Apple Watch

A bug at the Apple Watch Series 9 as well as at the Apple Watch Ultra 2 Leading to unwanted input can also occur on older models. Apple is said to have extended the solutions to the “Ghost Touch” problem, which were issued to support staff and authorized service providers, to the Apple Watch Series 8 and 7 as well as the Ultra 1. If there are automatic entries and wild display actions due to misinterpreted touches, then users should carry out a hard reset and equip both the Apple Watch and the iPhone connected to it with the latest OS update.

In addition to the latest Apple Watch models, the recommendations for eliminating the Ghost Touch Bug (display problems due to input not being made) have also been extended to older models.
In addition to the latest Apple Watch models, the recommendations for eliminating the Ghost Touch Bug (display problems due to input not being made) have also been extended to older models.

Problem has existed since February: Watch models register “ghost inputs”

Since February 2024, there have been repeated reports about the Apple Watch Series 9 and Ultra 2 models on which unwanted or misinterpreted inputs were observed. The bug is also said to have caused the display to jump back and forth - without the display being touched. Apple has now acknowledged the problem and is looking for solutions.

Meanwhile, some authorized service providers had begun replacing affected devices. Anyone who observed the bug on their own smartwatch could possibly receive a new one. The reason was suspected to be a faulty display or other hardware problems and the problem was therefore considered a warranty case. Now devices should no longer be replaced.

Apple memo: Hard reset and system updates instead of replacing devices

How now about one Insider message on Twitter As it became known, Apple has issued a memo to authorized service providers to provide an alternative to device replacement - even for older models. So instead of spending expensive new devices for free, you should get one force restart the Apple Watch be grabbed. This is intended to fix the underlying bug.

The memo also mentions that users should be encouraged to keep their Apple Watch and the iPhone paired to it up to date. New updates for watchOS and iOS should be installed promptly and not postponed. The update to watchOS 10.4 released in March is intended to offer a solution. For models where this does not yet apply, a new update with corresponding bug fixes is expected soon.

Other sources: 1, 2

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